Shipping Policy
General Information
Thank you for shopping with "Leeonardo Robert Grzesiak". We aim to provide a seamless shipping experience for our customers. Below, we outline our shipping terms and conditions.
Shipping Methods and Carriers
We offer the following shipping options for orders placed through our website:
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Courier Service: For standard and larger shipments.
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InPost Parcel Lockers: For smaller models that fit within the dimensions of InPost parcel lockers.
Order Processing Time
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All orders are processed within 1-2 business days from the time the payment is received and successfully credited to our account.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
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Courier Service: Estimated delivery times vary depending on the shipping destination within Poland. Delivery typically occurs within 1-3 business days from the date of shipment.
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InPost Parcel Lockers: Estimated delivery time is generally 1-2 business days after dispatch.
Please note that delivery times may vary due to factors beyond our control, such as delays by the carrier, public holidays, or adverse weather conditions.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the package. Final shipping costs will be displayed at checkout before confirming your order.
Shipment Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.
Shipping Restrictions
We currently ship orders within Poland. For international shipping requests, please contact us directly at info@leeonardo.com for options and pricing.
Damaged or Lost Packages
If your package arrives damaged or if you suspect your package has been lost during transit, please contact us immediately at info@leeonardo.com or call +48 601 814 948. We will work with the carrier to investigate and resolve the issue promptly.
Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date. By placing an order, you agree to the terms outlined in this policy.
Contact Information
If you have any questions about our Shipping Policy or need assistance with your order, please reach out to us:
Leeonardo Robert Grzesiak
Xawerego Dunikowskiego 15
Leszno, 64-100, Poland
Phone: +48 601 814 948
Email: info@leeonardo.com